Adwords Click Fraud - Detection
Over a number of posts I will be discussing the basics of click fraud. What it is, how to detect it, how to report it back to Google and lastly what Google is doing about click fraud.
Part two is how to detect click fraud.
In short you should suspect click fraud activity if you see a marked increase in clicks but no increase in conversions as a result.
This is a fairly general statement, and needs to be qualified. There may be a legitimate increase in clicks due to the following:
Competitor Activity
Your competition may have stopped running their ads on similar keywords and your campaign and you are picking up their clicks.
Google Network
If your ad has recently been approved to run on the network as a whole over and above search results, you may see an increase in low quality clicks. A second reason for an increase would be if your ad starts running on a high volume site.
Seasonal Changes
If your site sells seasonal products or services, then click through rate will increase at your busy time of the year.
Budget Chnages
If you increase your max cpc or max daily budget then there will be a corresponding increase in traffic. This may not
Ad Relevancy
If you have recently changed your keywords and they have become too general, the corresponding increase in traffic will probably be of low quality and will not generate conversions.
If you can rule out the above items, then it is probably time to accept you have a problem and begin an investigation.
Review your web logs, are your receiving multiple clicks from one IP address. Again this must come with a caveat, certain ISPs mask the real IP addresses of users behind a single address.
Run an account level or campaign level report for invalid clicks and trend this over a few months. Has Google spotted and not charged you for an increasing amount of invalid clicks.
If the answer to the above two areas are yes, then it is time to report this to Google for reparation. This will be covered in the next post.
It should also be added that there are companies supplying a more proactive approach to click fraud detection.
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Our consultancy service provides a click fraud monitoring service which monitors trends and can even automatically notify your PPC provider that reparation is required. For a no obligation discussion about our services and our flat monthly fees contact us.
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